Privacy Policy

Your privacy is important to us. It is Neon Pizza’s policy to respect your privacy regarding any information we may collect from you across our website, http://www.neon.pizza, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.



This policy is effective as of 28 July 2020.

Data Deletion Request Policy

Last Updated: 25 March 2024

1 Introduction
Rubber Duck Software is committed to protecting the privacy and data rights of our users. We understand that there may be situations where you, as a user, wish to have your personal data removed from our systems. This policy outlines the procedures for requesting data deletion and the steps we take to ensure compliance with your request.

2 Requesting Data Deletion
If you wish to request the deletion of your personal data from our records, please follow these steps:

Email Request: Send an email to support@rubberduck.com.au with the subject line "Data Deletion Request."

Online form: Click here to submit a deletion request.

In your request, please provide the following information:

Your name and email address
The name of the account/s you would like to be deleted.

3 Verification
To protect the security of your data and privacy, we will verify your identity before proceeding with your data deletion request. We may request additional information or documentation to confirm your identity.

4 Processing Data Deletion Requests
Once your identity is verified, we will process your data deletion request as follows:

We will permanently delete the requested data from our systems within 30 days of verification.
You will receive confirmation when the data has been successfully deleted.

5 Exceptions
There may be situations where we are legally required to retain certain data, or where data deletion is not technically feasible. In such cases, we will inform you of the reason for non-compliance with your request.

6 Policy Updates
This Data Deletion Request Policy may be updated from time to time to ensure compliance with relevant laws and regulations. Users will be informed of any changes to this policy through our website or other appropriate channels.

7 Consent
By using our services, you agree to the terms and conditions outlined in our Privacy Policy, which includes this Data Deletion Request Policy.